At Magai, we want you to be fully satisfied with your purchase. If you are not completely happy with our service for any reason, you can receive a full refund within 30 days of your initial purchase.
How Our Refund Policy Works
If you request a refund within 30 days of your initial purchase, you will receive a full refund for the amount paid. Refunds will be processed back to the original payment method used at the time of purchase.
To request a refund, please contact our Customer Support team via email at hello [at] magai [dot] co or through our live chat feature within your Magai account.
When submitting your request, please provide the following information:
- Your name and email address associated with your Magai account
- Date of initial purchase
- Reason for refund request
Refunds are generally processed within 7-10 business days after an approved refund request is received.
Refund Restrictions
Magai is unable to offer refunds for purchases made more than 30 days after the initial purchase.
Magai also reserves the right to issue refunds at our sole discretion. If we believe our service has been abused or violated our Terms of Service, we may issue a partial or no refund.
Your Satisfaction is Our Top Priority
We want you to absolutely love our services. If you have any questions or concerns, please don’t hesitate to reach out. We’re always happy to help our customers!