Switch
Same thread, different model
Ask for a switch mid-conversation. The next reply comes from ChatGPT or Perplexity with every earlier message, file and instruction in hand.
Live from xAI’s status pageIs Grok down right now?
No
Grok is up.
xAI says: “No open incidents for Grok”
Checked just now. Updates every minute.
Source: status.x.ai . This page repeats what the vendor publishes and adds nothing.
What an outage usually looks like: replies hang or never arrive in the Grok app, no replies from Grok in X, "Something went wrong" on every message. If that is you and the answer above says up, it is often local. If the answer says down, the rest of this page is what to do about it.
The next five minutes
What to do while Grok is down
- 1
Check xAI's page yourself
The answer above is theirs. Open it for the incident detail and the estimated fix.
- 2
Rule out your end
Try another network, a private window, or the app instead of the site. A browser extension takes more chats down than most outages.
- 3
Do not retype the conversation
The context you built up is the expensive part. Keep the tab; paste the thread into another model only if you have to, and only the part that matters.
- 4
Or switch model and keep going
A Magai user asks for ChatGPT or Perplexity in the same thread. Nothing is retyped and nothing is lost; when Grok is back, they switch back.
What that looks like in Magai
You
GrokYou
ChatGPTNow make it a Slack message. Switch to Perplexity.
PerplexityWhy Magai users do not have this page bookmarked
When Grok goes down, the work does not.
Magai holds Grok's models and dozens of others in one workspace. The conversation belongs to you, not to a vendor: every model you switch to reads the whole thread so far, so an outage at xAI is a model change, not a lost afternoon.
Memory
Your memory stays yours
Custom context, saved prompts and agents live in your workspace, not inside one vendor's product. They work with whichever model is answering.
Auto
Or let Auto choose
Auto routes each prompt to the model best placed to answer it. A model that is failing is a model it stops choosing.
Who to switch to when Grok is out
- ChatGPT for outlines, ideas and quick drafts
- Perplexity for research with sources
- Gemini for long documents and code
- Every model in every plan
- Switch mid-thread, keep the context
- Never used to train a model
- From $20 a month
Grok outages, answered
Checking another one? Is ChatGPT down? · Is Claude down? · Is Gemini down? · Is Perplexity down?
Never wait on xAI again
Grok and dozens of other models in one thread. When one is down, the next reply comes from another, with everything you said still in hand.
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