Magai

Privacy Policy

1. Introduction

Protecting your private information is our priority. This Privacy Policy applies to Magai.co and its affiliated services (collectively, “Magai,” “we,” “us,” or “our”) and governs our data collection, usage, and sharing practices. This policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Magai platform and services.

By using the Magai.co website and its services, you consent to the data practices described in this statement. We encourage you to read this Privacy Policy carefully. If you have any questions, please contact us using the information provided at the end of this policy.

2. Information We Collect

We collect information to provide and improve our services to you. The types of information we may collect are:

a. Personally Identifiable Information (PII) You Provide:
We collect PII only when you voluntarily provide it to us. This may include:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number
  • Business Industry or Category
  • Billing and credit card information (when you purchase Magai’s products and services, used to complete the purchase transaction).

You may provide PII when you:

  • Register for an account on our Site.
  • Enter a sweepstakes or contest sponsored by us or one of our partners.
  • Sign up for special offers from selected third parties.
  • Send us an email message.
  • Submit your credit card or other payment information when ordering and purchasing products and services on our Site.

b. Information from Public Message Boards:
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Magai’s public message boards, this information may be collected and used by others.

c. Automatically Collected Information:
When you use our services, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Domain names
  • Access times
  • Referring website addresses
  • Websites and pages you visit within Magai (to determine service popularity and deliver customized content).
  • Heat mapping data, mouse/cursor movement tracking, time on page, pages viewed, items downloaded.

This information is used for the operation of the service, to maintain and improve the quality of the service, and to provide general statistics regarding the use of the Magai website.

d. Use of Cookies:
The Magai website uses “cookies” to help personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

Cookies provide a convenience feature to save you time by recalling your specific information on subsequent visits (e.g., billing addresses), simplifying the process of recording your personal information.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Magai services.

3. How We Use Your Personal Information

Magai collects and uses your personal information to:

  • Operate its website(s) and deliver the services you have requested.
  • Communicate with you regarding services and/or products you have requested from us.
  • Inform you of other products or services available from Magai and its affiliates.
  • Improve our services, including through analysis of user behavior to deliver customized content and advertising within Magai to customers whose behavior indicates interest in a particular subject area.
  • Perform statistical analysis.
  • Provide customer support.

4. Sharing Information with Third Parties

Magai is committed to protecting your privacy.

  • No Sale of Customer Lists: Magai does not sell, rent, or lease its customer lists to third parties.
  • Trusted Partners: Magai may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Magai, and they are required to maintain the confidentiality of your information.
  • External Business Partners: Magai may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party without your explicit consent.
  • Legal Requirements: Magai may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Magai or the site; (b) protect and defend the rights or property of Magai; and/or (c) act under exigent circumstances to protect the personal safety of users of Magai, or the public.

5. Our Commitment to Data Privacy with AI Model Integrations

Magai integrates with various third-party AI model vendors to provide its services. We are deeply committed to ensuring the privacy and security of the data you process through these AI models via our platform.

  • Data Non-Retention: It is Magai’s strict policy that any LLM AI model vendor integrated with our platform is contractually prohibited from retaining your data processed through their models via Magai apart from what is legally required.
  • No Use for Training: Furthermore, these AI model vendors are not permitted to use your data for the training or improvement of their or any other AI models.
  • Vendor Selection: Magai will not integrate with any AI provider that does not adhere to this non-data retention and non-training policy. We select our AI partners carefully to ensure your data is handled in accordance with these principles.

Your prompts, inputs, and generated content processed by AI models through Magai are subject to these protections.

6. Security of Your Personal Information

Magai secures your personal information from unauthorized access, use, or disclosure. We use SSL protocol for this purpose. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

7. Children Under Thirteen

Magai does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

8. Email Communications

From time to time, Magai may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our Services, we may receive a notification when you open an email from Magai or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Magai, you may opt out of such communications by clicking on the UNSUBSCRIBE link provided in the email.

9. External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted. These vendors are selected for their security and data protection standards.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Some of the links on this website may be affiliate links. This means if you click on the link and make a purchase from the linked site, we may earn a small commission which has no effect on the price you pay. It should be assumed that any link providing a product or service recommendation may be an affiliate link.

11. Changes to this Statement

Magai reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

12. Contact Information

Magai welcomes your questions or comments regarding this Statement of Privacy. If you believe that Magai has not adhered to this Statement, please contact Magai at:

Email: support [at] magai [dot] co

Last Updated: June 18, 2025